Privacy Policy

1. Information We Collect

To fulfill your purchases, we collect essential customer data during checkout, including your **full name, email address, and delivery address**. If you reside within our local Burnley delivery zones, we use this information to coordinate our drop-off routes.

2. Data Usage & 30-Day Retention

We use your information strictly to process your payment and execute secure postage fulfillment. We do not rent, sell, or distribute your personal details to third-party marketing companies.

Important Retention Notice: To manage delivery updates, print shipping labels, and resolve any post-purchase logistics or delivery queries, your order data (including delivery address and email) is stored securely within our database for **up to 30 days** after your purchase. After this 30-day window, personal identifying records are permanently cleared from our system.

3. Payment Security

All online payments are securely processed through our dedicated payment partner, Stripe. Your credit card information is encrypted directly through their infrastructure and is never handled or stored on our servers.

4. Cookies

Our website uses essential cookies to manage your shopping cart session and to ensure secure payment processing via Stripe. These cookies are strictly necessary for the website to function and do not track your personal browsing habits for marketing purposes.